1. I need to provide an email address during account registration. Will others know my email address?
2. How do I set my profile to be visible or invisible to the public?
3. What happens after I set my profile to "invisible"?
4. What do the three settings Public, Semi-Private, and Private mean when I try to add photos, videos, or audios?
5. What do the three Friend Settings: Public, Semi-Private, and Private mean?
6. What is a Primary Photo?
7. How do I invite a user to be my friend?
8. How do I accept or deny a friend request from another member?
9. Will I be able to rate my own profile, photos, videos, or audios?
10. What are the benefits of joining a group?
11. Who can invite other users to join a group?
12. How do I participate in group discussions?
13. How can I add my username to or remove my username from an event participation list?
14. What's the Ignore List under Email system?
15. What's the difference between Bulletin and Email?
16. What is Wish List?
17. How do I know if a member is open to receiving gifts?
18. Will the gift recipient be notified before receiving the gift?
19. What does the number at the end of Size & Color for each Goosca gift item mean?
20. When I try to purchase gifts for another member, how does the system calculate the S&H?
21. How will I be charged?
22. During the payment process, what is that shipping address that appears on PayPal?
23. What's Goosca News?
24. Can anyone buy advertisement on Goosca?
25. Where exactly are the "Top", "Bottom", "Left", and "Right" ad positions?
26. How often will my advertisement appear?

1. I need to provide an email address during account registration. Will others know my email address?
No. The email address you provide during account registration is kept confidential and is used only for administrative purposes such as password retrieval, gifts purchase order confirmation, etc. Only you can see your registered email address when viewing your profile. Other members won't see your email when viewing your profile and can only communicate with you through our internal email system.

2. How do I set my profile to be visible or invisible to the public?
When a user account is created, the default setting for the visibility of the profile is set to "visible". You can change that setting to visible or invisible during the account registration process or go to My Account (Main) and Update Profile to change it.

3. What happens after I set my profile to "invisible"?
Once you change your profile to "invisible" status, your profile will not appear in any search result. However, your username might still appear in many places throughout the site but none of them will be clickable by other users. For example, if you wrote blogs, ever participated in any forum discussion, or being a member or creator of any group(s), other users will still see your username when they visit the blog(s), forum discussion, or group(s). But they will not be able to click your username to view your profile if the status is set to "invisible".

4. What do the three settings Public, Semi-Private, and Private mean when I try to add photos, videos, or audios?
The three settings define who can view/listen to the corresponding photos, videos, or audios. Public setting means all users of Goosca, including both registered users and site visitors can view or listen to the media file. Semi-Private means only those on the Friend List of the media file's owner can access the media file. Private setting indicates no one else besides the media file owner can access the file. To change the setting of any media file, just go to My Photos, My Videos, or My Audios menu and click on the "Move to xxx" link under each media file, where xxx signifies the setting you wish to change the media file to.

5. What do the three Friend Settings: Public, Semi-Private, and Private mean?
The three settings define who can view how many friends you have and who they are. Public setting means all users will be able to see how many friends you have and who your friends are. Semi-Private setting means only your friends can see how many frineds you have and who your friends are. Private setting means no one else except yourself can see how many friends you have and who your friends are.

6. What is a Primary Photo?
A Primary Photo is a photo that displayed as the default image in a user's profile. A Primary Photo needs to have a "Public" setting. A user can easily change his/her primary photo by going to My Photos after logging in. When you log in to your account and click on My Photos menu, you will see the Primary Photo is the one bound by red line borders.

7. How do I invite a user to be my friend?
When you are viewing any user's profile, you will see a section under the title "PANEL". Inside this section, you will see several items (depending on different scenarios, some of these items might not appear):

Clicking on "ADD TO FRIENDS" link enables the system to send a friend request to this member. This invitee will receive a notification that he/she is invited to be a friend of the inviter. A decision of either "Accept" or "Deny" of this invitation can be made. Please note that once denied by a invitee or deleted by a user from his/her friend list, you will no longer be able to invite this user to be your friend in the future.

8. How do I accept or deny a friend request from another member?
Every time when you login to your account, if there are new friend requests from other members, you will see the information in the Message Center area. You can either click on the link, or click on My Friends menu, then click on the New Friend Requests link inside the Friends tab on the left side of the browser screen, as shown below:


Then you will be able to accept or deny any friend request.

9. Will I be able to rate my own profile, photos, videos, or audios?
No. Only other members can rate your profile, submitted photos, videos, or audios. Every member can only rate a particular profile, photo, video, or audio once.

10. What are the benefits of joining a group?
Members of similar interests form, join, and discuss topics in groups. If you do not join a group, you will not be able to participate in any group discussions in the form of creating new topics or submitting comments to existing topics.

11. Who can invite other users to join a group?
If you are viewing any user's profile, you will be able to see a PANEL section under that user's photo area and it looks similar to the following:

Clicking on the 'INVITE TO GROUPS' will send an official invitation to the user to join a specified group. However, only a group creator can send such invitation in our system. Other non-group creators can choose to invite users to join any group by sending either Bulletin message or emails.

12. How do I participate in group discussions?
First, you need to join the group. After joining a group, you can read or participate in group discussions by going to that group. At this time, you will see the Groups tab looks like:

Clicking on the Discussion link will take you to the existing group discussions where you can read or participate in those discussions. You can also start new discussion topics.

13. How can I add my username to or remove my username from an event participation list?
If you are viewing a future event (one that has not occurred yet), you will see the Events tab on the left side of the screen looks similar to the following:

You can click on 'Participate' to add your username to the participants list if you are not already on the list. Or, you can click on 'Unparticipate' to remove your username from the participation list if you are on the list.

14. What's the Ignore List under Email system?
The function of the Ignore List is to filter possible email spamming from other members. You can also add those users that you do not wish to receive emails from to the list so they will not be able to send emails to you.

15. What's the difference between Bulletin and Email?
They are very similar to each other. Typically, Bulletin is meant for sending shorter messages and the recipient cannot reply to messages. Also, Bulletin does not have file attachment function and cannot send copies to multiple recipients at the same time.

16. What is Wish List?
Our system allows any registered member to purchase gift(s) from Goosca Shop for you, assuming your "Receive Gifts from other member" option inside your profile is turned on. These registered members can be your "secret admirers" or just Goosca friends. Your Wish List is just a list of gift items from Goosca Shop that you desire to have. Constructing a Wish List enables other members know your preference in terms of what gifts to receive, making their selection of gift items much easier.

17. How do I know if a member is open to receiving gifts?
When you are viewing any user's profile, under "PROFILE DETAILS" section there is an item named "Receive Gifts?" with either "YES" or "NO" as the answer. From the answer, you will know whether a member agrees to receive gift(s).

18. Will the gift recipient be notified before receiving the gift?
No. We like surprise and believe you do, too. Once you purchase gift(s), the recipient will not know until the gift(s) are received. However, there will be an accompanied message sheet with the gift package so that the recipient can read your message when opening the gift package. The message is optional and is typed by you during the gifts purchasing process. Below is sample message sheet.

19. What does the number at the end of Size & Color for each Goosca gift item mean?
That number represents the inventory level of the Goosca gift item for that specific Size & Color in our system. The quantity you can buy cannot exceed that number at the time of purchasing.

20. When I try to purchase gifts for another member, how does the system calculate the S&H?
Shipping and Handling (S & H) charges are calculated either as domestic or international. At this time we only use USA-based product vendors, so all gifts shipped to any of the 50 States (plus Washington DC) will be considered as domestic shipping. All other shipments are international shipping. Please note S&H are unit item based. That is, if you are buying the same item for a quantity of two, the S&H will be multiplied by a factor of two. We will continue to add more product items as well as more vendors from different countries to serve you better.

21. How will I be charged?
If you are buying gifts or ad banners, you can pay by credit card or using your PayPal account. The payment process is fairly straightforward.

22. During the payment process, what is that shipping address that appears on PayPal?
You don't need to worry about the shipping address appears on the PayPal screen. It is typically your registered address for your PayPal account. When you are buying gifts either for yourself or for other members, the real shipping address is decided by our system. If the gifts are for yourself, the delivery address will be yours. If the gifts are for other Goosca members, we will do the delivery without revealing the gifts recipients addresses to you. If the payment is for ad banners, no shipping address is needed (or used).

23. What's Goosca News?
Goosca News is a feature that allows registered members to submit user-generated news content.

24. Can anyone buy advertisement on Goosca?
Yes.

25. Where exactly are the "Top", "Bottom", "Left", and "Right" ad positions?
 

26. How often will my advertisement appear?
It depends on how many other advertisements on the same position as yours. For each Goosca page that a user visits, we randomly select at most one "Top", one "Bottom", one "Left", and one "Right" advertisement to display. If your advertisement is the only one scheduled for a position, then it will alway appear on every page a user visits. If there are a total of three (including yours) advertisements for a position, your ad will have a 33.3% chance to display on any page a user visits. In this case, if we have approximately 10,000 pages views a day, you would expect your ad to be viewed roughly 3,333 times.